Dream Cream

• Processing time: Please allow 2 business days to process your order.
  
• Shipping days: We ship Monday–Friday (no weekends or holidays).
  
• Free US shipping: FREE standard shipping on U.S. orders $75+ (excluding taxes).
  
• US delivery time: After processing, delivery typically takes 2–5 business days.
  
• International: Delivery typically takes 2–21 days depending on country/courier. Customs & duties may apply and are not included.
  
  Full details: Shipping Policy

• 45-day returns (U.S. only): We accept returns within 45 days of delivery for domestic (U.S.) orders.
  
• Condition: Items must be new or gently used and packed to prevent damage (original packaging if available).
  
• How to start a return: Email hello@pnybeauty.com with your order number and the item(s) you want to return.
  
• Return label: We’ll send you a prepaid return label.
  
• Refund timing: Returns can take up to 2 weeks to process once received.
  
• Refund amount: Refunds are for the product price paid, minus return shipping costs.
  
  Original shipping charges (if any) are not refundable.
  
• Final sale items: Sale items, kits/sets, and some limited edition items are final sale.
  
• International: All international orders are final sale.

Full details: Refund Policy