- 45-day returns (U.S. only): We accept returns within 45 days of delivery for domestic (U.S.) orders.
- Condition: Items must be new or gently used and packed to prevent damage (original packaging if available).
- How to start a return: Email hello@pnybeauty.com with your order number and the item(s) you want to return.
- Return label: We’ll send you a prepaid return label.
- Refund timing: Returns can take up to 2 weeks to process once received.
- Refund amount: Refunds are for the product price paid, minus return shipping costs.
Original shipping charges (if any) are not refundable.
- Final sale items: Sale items, kits/sets, and some limited edition items are final sale.
- International: All international orders are final sale.
Full details: Refund Policy
